Electronic Data Capture Services

The CRU provides access and capacity building tools in the areas of data capture, databases, and data management. We are the University of Calgary’s provider of REDCap access and value-add services, including database builds, setup and configuration, and implementation of advanced features.

Interested in starting a REDCap project with us? We support two project types:

  1. Self-service projects: Research teams experienced in REDCap can complete the build and setup themselves. The CRU provides users with access to REDCap and maintains the REDCap platform, such as updates/patches, data backups, and system administration.
  2. CRU supported projects: We have specialized expertise in REDCap database development and are happy to complete an end-to-end project build for research studies. This is ideal for research teams who are new to REDCap, studies that need advanced or complex features, or who want a convenient full service option.

Large research groups or institutes can enter into a partnership model with the CRU for more cost-effective and holistic support services. Contact us to discuss further!

Pricing

All REDCap projects pay platform maintenance fees to help us cost recover the overhead to maintain our REDCap system. CRU development and setup support fees for supported projects are determined on a project-by-project basis.

CRU Development and Setup Support Fees

Fees for CRU support are determined on a project-by-project basis. CRU support includes services such as database setup, development, and custom add-ons. Please complete our intake survey and our team will reach out to set up a consultation.

Platform Maintenance Fees

The CRU supports two types of REDCap projects: Regular and Validated.

Validated REDCap projects include regulatory trials, like clinical trials. The CRU’s validated REDCap instance meets Health Canada/ICH GCP requirements to run phase 3 clinical trials. Validated REDCap projects are provided with a customized set of validation documents to meet audit requirements.

A Regular REDCap project is suitable for just about all other electronic data capture needs (like eConsent) and study types. Not sure if REDCap will meet your needs? Contact us, we’d love to help!

Regular REDCap
Validated REDCap
Basic
$300/year
$1,000/year

Plus
$650/year
$1,500/year

Premium
$1,000/year
$2,000/year

See below for the full breakdown of service plans





Regular REDCap

Basic

$300/year


Plus

$650/year


Premium

$1,000/year

ServiceBasic
$300/yearPlus
$650/yearPremium
$1,000/yearStandard supportDaily backupsSystem maintenanceRegular platform updatesDedicated CRU project managerAdvanced supportUp to 2 hours/yearUp to 5 hours/yearUp to 10 hours/yearResponse timesBasic
first come, first serveIntermediate
within 2-3 business daysPriority
within 1 business dayLoyalty discount15%
3+ REDCap projects15%
3+ REDCap projects15%
3+ REDCap projects

Validated REDCap

Basic

$1,000/year


Plus

$1,500/year


Premium

$2,000/year

ServiceBasic
$1,000/yearPlus
$1,500/yearPremium
$2,000/yearValidation documentsStandard supportDaily backupsSystem maintenanceRegular platform updatesDedicated CRU project managerAdvanced supportUp to 3 hours/yearUp to 5 hours/yearUp to 7 hours/yearResponse timesBasic
first come, first serveIntermediate
within 2-3 business daysPriority
within 1 business dayLoyalty discount15%
3+ REDCap projects15%
3+ REDCap projects15%
3+ REDCap projects
Email CRU