Predictable pricing to meet your needs

	Basic $375/year Get started	Plus $700/year Get started	Premium $1,100/year Get started	CCTT $2,200/year Get started
Standard support
Daily backups
System maintenance
Regular platform updates
Dedicated CRU project manager
Guaranteed response times for audit support
Data transfer guidance
Data management plan
Regulatory Bundle	+$500 /year	+$500 /year	+$500 /year
Advanced support	Up to 2 hours/year	Up to 5 hours/year	Up to 10 hours/year	Up to 10 hours/year
Additional support	$150 /hour	$150 /hour	$150 /hour	$150 /hour
Response times	Basic first come, first serve	Intermediate 2-3 business days	Priority 1 business day	Priority 1 business day
Loyalty discount	15% 3+ REDCap projects	15% 3+ REDCap projects	15% 3+ REDCap projects	15% 3+ REDCap projects

Additional Add-ons

Custom tailored reports generated on-the-fly for an overview of your project and participants

Easily create custom visualizations of your REDCap data in real-time

A real-time monitoring tool that provides a comprehensive view of your research study

What is the CCTT plan?: The Compliant Clinical Trial Tier is designed to meet the specific requirements of Health Canada or FDA regulated clinical trials.
If my project is a regulated clinical trial, am I required to subscribe to the CCTT?: Yes, regulated clinical trials are required to subscribe to the CCTT. This ensures all regulatory requirements are met and we can best support in case of an audit.
What is included in the Regulatory Bundle?: Reports describing the validation of REDCap and platform security measures

Best practice guidance documents to empower the research team, including for project-level validation, project security, and maintaining data integrity

Training support for REDCap, including a training course and user manual
If I don't need REDCap for a full year, can I get a discount?: In some cases, annual maintenance fees can be pro-rated for less than a year. Please reach out to us at cru.finance@ucalgary.ca to discuss further.
My project has closed but I don't want to lose my data, what are my options?: The fee for archived projects is $200/year. No support hours are provided.